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Home Solutions Chronicall Custom Reports Realtime Recording Library Agent Dashboards Contact Center Learn Support Chronicall User Manual Chronicall Troubleshooting Downloads Xima Cloud Xima Contact Center as a Service! (CCaaS) Now available for Avaya Cloud Office (ACO), RingCentral, Netsapiens, 3CX and Metaswitch! Cloud Contact Center for the everyday business. Learn More Chronicall 4.2 Is Here! See what exciting new changes we've made for Chronicall users exclusively on Avaya IP Office! learn more Chronicall Contact Center Better Your User Experience click here Want to Learn Chronicall? Visit our Online User Guide Click Here become a reseller request 14-day trial Standard Reports and Cradle to Grave ​Standard Reports gives you a way to acquire specific information about each of your calls through an easy-to-use reporting system, and Cradle to Grave validates that information found in the reports you run. You can see the action happening in every phone call from “hello” to hang up with Cradle to Grave because it displays every event that takes place during a phone call. Learn More Add-On Licenses Custom Reports You know your business better than we do, so here’s a way to edit our existing reports, create your own reports, and design a personalized look. learn more Recording Library Have your recorded calls automatically cataloged in Cradle to Grave and compressed into an SPX file to save space on your hard drive. Learn More Realtime Manage in the moment and see what your employees are up to through wallboards and widget visuals that display live statistics and detailed reports. Learn More Agent Dashboards Hold your agents accountable by bringing live phone system data to the agent’s desktop and allowing them to see their personal as well as group performance statistics. Learn More Contact Center With Skill-Based Routing, Active State Control, Queue Callback, and Live Web-Chat, Contact Center gives you the opportunity to better cater to your customers' needs. Learn More What people have to say We had looked at numerous reporting packages, and some had features that we wanted, while others did not. But when it came down to Chronicall, it was the perfect solution. It had the features that we wanted at the price we were looking for. -​​RMA of Texas See for yourself. Whether you're a reseller, an end user, or just a little curious, the Chronicall suite has something to fulfill your business needs. become a reseller request 14-day trial Resources Careers Become a Partner Download Partner Payment Portal ​End User Agreement Discover ​Learn ​User Training Legal General Privacy Policy Xima Privacy Shield Policy ​Xima Care Agreement ​Terms of Use Contact US: 801-713-2800 UK: 44-203-301-4470 AU: 61-2-859-92136 Address 10610 S Jordan Gateway Ste. 300, South Jordan, UT 84095 © 2019 Xima Software ​ XIMA, Xima logos, and other Xima trademarks are registered or unregistered Xima trademarks in the US and elsewhere. Other names or brands are trademarks of their respective owners. Home Solutions Chronicall Custom Reports Realtime Recording Library Agent Dashboards Contact Center Learn Support Chronicall User Manual Chronicall Troubleshooting Downloads Xima Cloud...